« ALL Lesotho Accommodation

Aloes Guest House

Pitseng Ha Tau Guest House in Pitseng Ha Tau
Aloes Guest House

Description

Aloes Guest House is situated in the small town of Pitseng Ha Tau which lies in the foothills of the Maluti Mountains. An oasis of peace and calm in the midst of wild nature, Aloes combines comfortable, spacious accommodation with the renowned hospitality of the Basotho people.

Facilities

  • Laundry Facilities
  • Braai/Barbecue
  • Swimming Pool
  • Gym
  • Fishing
  • Bicycle Touring
  • Caving
  • Horse Riding
  • Walking
  • Camping
  • Trekking
  • Hiking
  • Guest House
  • Self-catering
  • 4 X 4 Trails
  • Quad Biking
  • No Credit Card Facilities
  • Room Service

Book Now

From 375.00 Rooms/Units

Aloes Guest House Map

Customer Reviews

  • Horror!
    30 October 2017

    I made a booking through Afrinow with Aloes Guest House and a quotation was provided which I confirmed and made down payment. On arrival at the establishment I was informed I was provided a wrong quote. I settled the original quotation and refused to pay any additional costs after being given given a R600 discounted which I thought was a ridiculous gesture. When my family and I (including 6 young children) tried leaving the establishment were refused exit, gates were closed on us and a police force was there at a blink of an eye. I made a decision based on my circumstances including not having a telephone to call Afrinow to pay R3000. The owner of the establishment was not contactable according to manager and did not try to resolve the situation. Much as our stay in Lesotho was memorable, this experience left a bitter lasting memory. My advise to anyone is to go by reviews about an establishment before making the final decision to make booking and this was a shortcoming from my part. L. Semoko <br/> <br/>Establishments response: <br/> <br/>Good afternoon <br/> <br/>Yes we agree that we made a mistake of undercharging Mr Semoko, instead of charging him a two night stay, we charged him one night stay. The mistake was recovered upon arrival when he was to pay the balance. We communicated the mistake and made an offer of 600.00 discount on the second night that we did not charge which Mr Semoko denied. <br/> <br/>Because we understood that we inconvenienced him, we had to take the blame and give them an allowance to propose the least amount that he can afford. After the discussion he said he will have 3,000.00 while he was to pay 5,610.00, this was really not fair to us but we had to compromise to that extend for their satisfaction. <br/> <br/>Although we agreed of the payment of 3,000.00, he slept over for the second night without paying for it. We were astonished in the morning after breakfast when two ladies including Marriam coming in to the reception swearing and shouting that they will not pay 3,000.00 because it was not their fault that the quotation was undercharged. We tried to clarify it to them but they did not cooperate, what they wanted was to leave without paying the balance. We had no other option than locking the gates and calling the corps for help. Even on the arrival of the police, they never behaved accordingly, but at last Mr Semoko made the payment like we agreed. <br/> <br/>We are still saying we are really sorry for the mistake and inconvenience we caused to them and we promise that the mistake will never and ever repeat itself, Because we have learned that there are greedy clients like Mr Semoko's group who usually takes advantage of people like he wanted to do to us. <br/>

  • Pitstop in Pitseng
    26 October 2017

    We overnighted in Pitseng on our way back to SA. There was confusion over our fully paid booking and Aloes sent us a 'fully booked' message the day before arrival. Self-catering unit was very clean but basic with no personality. If you stay during the weekend expect it to be very noisy!

Why book with us?

  • Safe and secure payments
  • Best price promise

Guest Reviews

Horror! …” Read more

Lee Semoko - 30 October 2017
Read Reviews